Unique data insight connecting you with the unbiased digital voice of your customer up to a year ahead of the market.
Empowering you to deliver maximum strategic impact through our holistic customer intelligence.
Welcome to egg
At egg, we pride ourselves on delivering insights that are truly unbiased and centered on the holistic, unmet needs of customers, delving into the full spectrum of consumer experiences to uncover the nuanced challenges and desires that are often overlooked.
Holistic Customer Intelligence
Do you find yourself searching for your customer voice amongst the bias and limitations of the available customer intelligence tools and techniques? Are you trying to understand how they all fit together, and why some of them contradict each other? Our next generation, holistic customer intelligence gives you the full picture, to confidently build a strategy around.
By focusing on these critical insights, we empower businesses to make informed decisions that resonate with their audience on a deeper level.
Built around your needs
From complete global market analysis and opportunity mapping, to simply answering the one question that unlocks your strategy, our data and experts provide the answers through the expressed needs of your customers.
Our commitment to impartial analysis ensures that you receive accurate, actionable intelligence—designed to meet the real needs of your customers and drive meaningful results for your business.
What we impact
100% of our clients have retrospectively reported strategic and / or tactical metric improvements including:
Marketing strategy
95% of our customers made positive strategic change based on our data outcomes
Customer engagement
55% was the average face-to-face and online omni-channel increase post data implementation.
Sales
28% was the average reported sales increase reported by our customers
B2C / B2B
32% was the average reported improvement across all of our customers
Customer access
10% increase in customer sales interactions made up of previously ‘hard to see’ customers
White space innovation
15% of our clients have reported a change of direction or evolution in product
Click through
5% was the highest improvement in click though rates reported by a client
App downloads
62% was the highest reported increase in app downloads reported by a client
Website engagement
45% was the average increase in customer time spent on our clients websites following data implementation
Influence
33% was the average increase in online stakeholder ‘following’ reported by our clients
Who we are
We’re a pretty unique bunch. A multi-disciplinary team; experts across data science, marketing strategy, behavioural psychology and software engineering. We’re really passionate about what we do for our clients, and we think it’s super important. But, we’re also trying to do other important stuff too, investing in improving lives around the world.
Who we’ve helped
We’re a young company, with market-leading insights, and we’re only just learning the power of what we’ve developed.
We started in healthcare, trying to create links between those creating treatments, patients, and healthcare professionals that treat them. This has historically been a broken, or opaque line of communication. So far we’ve found that what we can do is not only hugely valuable in the pharmaceutical world, but also in consumer health, retail, and in measuring employee attractiveness.
“I’m overwhelmed by the scale of opportunity in front of us”
— Disease Area Brand Manager, Top 10 Pharma Company
