Personalised, Localised, A.I services for Life-Science.
Comprehensive PLAiS services empowering maximum tactical impact through holistic customer intelligence.
Welcome to egg
At egg, we pride ourselves on delivering insights that are unbiased and centered on the expressed needs of customers, delving into the full spectrum of customer experience to uncover the nuanced challenges and desires that are often overlooked.
PLAiS Customer Intelligence
Do you find yourself searching for your customer voice amongst the bias and limitations of the available customer intelligence tools and techniques? Are you trying to understand how they all fit together, and why some of them contradict each other? Our next generation, holistic customer intelligence gives you the full picture, to confidently build a strategy around.
By focusing on these critical insights, we empower Sales & Marketing teams to resonate with their audience on a deeper level.
PLAiS products built around your needs
PLAiS inspired Sales Team Mentoring
Add more value, see more customers, engage more content.
PLAiS inspired Marketing Workshops
Widen your view, freshen your tactics, energise your team.
PLAiS inspired Launch Excellence
Listen to the Voice of your customer, tailor your strategy to connect, launch with confidence.
PLAiS Tools
Specialised LLMs for Sales, Marketing, Market Access, Medical and L and D.
PLAiS strategic partners
Our commitment to impartial analysis ensures that you receive accurate, actionable intelligence—designed to meet the real needs of your customers and drive meaningful results for your business.
What we impact
100% of our clients have retrospectively reported strategic and / or tactical metric improvements including:
Marketing strategy
95% of our customers made positive strategic change based on our data outcomes
Customer engagement
55% was the average face-to-face and online omni-channel increase post project.
Sales
28% was the average reported sales increase reported by our customers
B2C / B2B
32% was the average reported improvement across all of our customers
Customer access
75% increase in customer sales interactions made up of previously ‘hard to see’ customers
White space innovation
15% of our clients have reported a change of direction or evolution in product
Click through
5% was the highest improvement in click though rates reported by a client
App downloads
62% was the highest reported increase in app downloads reported by a client
Website engagement
45% was the average increase in customer time spent on our clients websites following data implementation
Influence
33% was the average increase in online stakeholder ‘following’ reported by our clients
Who we are
We’re a pretty unique bunch. A multi-disciplinary team; experts across data science, marketing strategy, behavioural psychology and software engineering. We’re really passionate about what we do for our clients, and we think it’s super important. But, we’re also trying to do other important stuff too, investing in improving lives around the world.
Who we’ve helped
We’re a young company, with unique market-leading insights, and we’re only just learning the power of what we’ve have.
We specialise in Life-science customer engagement, creating a reciprocal value link between those producing treatments, patients, and healthcare professionals that treat them. This has historically been a broken, or opaque line of communication, but we have proven that un-met need is the red thread, that bridges the gap between all stakeholders in this space.
“I’m overwhelmed by the scale of opportunity in front of us”
— Disease Area Brand Manager, Top 10 Pharma Company
